Reference

How ooee Handles Your Personal Information

Your account data belongs to you, and we want to be clear about how we collect, use, and protect it. Access to ooee and the rights described here depend on your local law and eligible regions.

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What We Collect and Why We Collect It

ooee Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with ooee, we collect the information needed to run your account — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We use this to process deposits and withdrawals, verify your identity, and

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keep your wallet secure. We do not sell your personal data to third parties. Transaction records tied to your bKash, Nagad, or Rocket payments are retained for the period required by applicable financial and regulatory obligations in the regions where we operate. If you use our
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mobile site, we may collect device identifiers and session data to maintain your login state and improve how the lobby loads on your handset. You can request a copy of the data we hold on your account at any time by contacting our support team. Any
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processing of your data is subject to the laws of your local jurisdiction, and your rights under those laws apply in full. We update this policy when our practices change, and we will notify you through your registered contact details when material changes occur.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA SECURITY

How We Protect and Manage Your Information

We apply standard encryption across your account sessions and payment flows. Your bKash, Nagad, and Rocket transaction details are handled through secured connections and are never stored in plain text. We keep your data only as long as it is needed for the purpose it was collected, or as required by applicable law in your region.

Encrypted Account Sessions

Every login and transaction on ooee runs over SSL. Your session token is tied to your device and expires when you log out or after a period of inactivity.

Cookie Usage

We use cookies to keep you logged in and to remember your lobby preferences. You can manage or clear cookies through your browser settings at any time without losing your account.

Data Retention

Account records are kept for the period required by financial compliance rules in eligible regions. When retention is no longer required, data is deleted or anonymised.

Your Access Rights

You can request to see, correct, or delete the personal data we hold. Submit your request through live chat or email and we will respond with what we hold and your options.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about your personal data, want to request access to what we hold, or need to correct something on your account, our support team handles privacy requests directly. We aim to respond within a reasonable timeframe, and your request will be treated with the same priority as any account issue.

Live Chat Open the chat window from any page on ooee. Available for account and privacy queries during our support hours.

Email Support Send your data request or privacy question to our support address. Include your registered account details so we can locate your record.

Account Settings Some data corrections, like updating your contact number or linked wallet, can be made directly from your account settings page.

Common Questions About Your Privacy

These are the questions we hear most often about how ooee handles personal data. If yours is not here, reach out through live chat or email.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log transaction records and device session data needed to run your account securely.

We do not sell your data. We may share it with payment processors like bKash, Nagad, and Rocket to complete transactions, and with compliance partners where local law in eligible regions requires it.

Contact our support team via live chat or email with your registered account details. We will confirm what data we hold and provide it in a readable format within a reasonable timeframe.

Yes. You can request deletion of your personal data by contacting support. Some records may need to be retained for the period required by financial regulations in your eligible region before full deletion is possible.

We use cookies to maintain your login session and lobby preferences. You can clear or block cookies through your browser settings. Blocking certain cookies may affect how your account session works on mobile.

Reach our support team through live chat or email immediately. We take data concerns seriously and will investigate and respond to your complaint as a priority account matter.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoBlackjack Ace AccountRegister

How ooee Handles Your Personal Information

How We Protect and Manage Your Information

Encrypted Account Sessions

Cookie Usage

Data Retention

Your Access Rights

Reach Us About Your Data

Common Questions About Your Privacy

01 What personal data does ooee collect when I open an account?

02 Does ooee share my data with third parties?

03 How do I request a copy of the data ooee holds on me?

04 Can I ask ooee to delete my account data?

05 How does ooee handle cookies and can I turn them off?

06 Who do I contact if I think my data has been mishandled?

Privacy Policy

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