Reference

What You Agree To When You Use ooee

These terms set out the rules that apply when you open an account, make deposits through bKash, Nagad, or Rocket, and access the lobby. Access depends on your local law and eligible region — read these terms before you start.

Account eligibility rulesWallet and payment termsJurisdiction-dependent accessAccount conduct standards
ooee What You Agree To When You Use ooee
HOW WE OPERATE

How ooee Handles Your Account and Data

We hold your account data securely and use it only to operate your account, process payments through bKash, Nagad, and Rocket, and meet our legal obligations. You can request a copy of your data or ask us to close your account at any time through the support channels above.

Account Security Your account is protected by OTP verification on login and on withdrawal requests. Never share your PIN or OTP with anyone, including support staff.
Data Retention We keep transaction records and account data for as long as required by applicable law. Closed accounts are retained for the legally required period before deletion.
Payment Verification Withdrawals to bKash, Nagad, or Rocket are verified against the wallet number registered on your account. Mismatched details will pause the withdrawal until you confirm.
Terms Change Notice We notify you of material changes to these terms via your registered account before they take effect. You can review the updated version in the Terms section of your account.
TERMS CONTACT

Reach Us About These Terms

Team online

Live Chat

Open the chat widget from any page in your account dashboard to ask about a specific clause, a transaction dispute, or an account restriction.

Email Support

Send a detailed query to our support address for written responses on account terms, wallet verification steps, or eligibility questions.

Account Help Centre

The Help Centre inside your account covers common terms questions — payment rules, withdrawal conditions, and account suspension procedures — without waiting for a reply.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover the questions we hear most often. For anything not listed here, reach us through live chat or email.

These terms apply to anyone who opens an account on ooee. Access depends on your local law and eligible region — you confirm eligibility when you register.

We notify you through your registered account before any material change takes effect. Continuing to use the platform after that notice means you accept the updated terms.

If a specific provision conflicts with the law in your jurisdiction, that provision does not apply to you. The remaining terms stay in force and govern your account.

Contact support via live chat or email with your account details. We will process your data request in line with applicable law and respond to your registered address.

Deposits are governed by both these terms and the payment provider's own terms. We are not liable for delays caused by bKash, Nagad, or Rocket's own networks or policies.

Send a closure request through live chat or email. We will confirm the request, process any pending withdrawals to your registered wallet, and close the account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.